Aftercare

Aftercare costs from €85 net/month and includes updates, backups and time for small changes every month. It is not compulsory — a website built by us stays fully yours without aftercare too, but then you do the updates, backups and small fixes yourself or order them separately.

Book a 15-minute call · we call you

When should we call?

Call about: Basic

We do not sell over the phone. We ask questions and tell you what makes sense.

What it includes

  • Updatesof WordPress, the theme and plugins (or PrestaShop and modules)
  • Backupsof the website and the database
  • Monitoringof the website’s availability
  • Response timeagreed for reporting a problem
  • Small changesmonthly time for texts, photos and prices

Aftercare plans

Net prices.

Basic

€85 net

€850 net/year

Company website: monthly updates, a backup every 24 h (kept for 14 days), monitoring, a reply within 24 h on working days, 1 h of minor changes; hosting separate.

Book a call about this scope

Standard

€155 net

€1,550 net/year

Website or small shop: a backup every 24 h (kept for 30 days) with a restore test, hosting included, a reply within 8 h, 3 h of minor changes, a quarterly report.

Book a call about this scope

WooCommerce shop

€285 net

€2,850 net/year

Updates tested on a copy, a daily backup (kept for 30 days), managed hosting, a reply within 4 h, weekends included when sales are blocked, 5 h of minor changes, a monthly report.

Book a call about this scope

PrestaShop shop

€380 net

€3,800 net/year

As the WooCommerce shop; PrestaShop more often needs a developer's manual work on updates.

Book a call about this scope

What happens without aftercare

Your website or store keeps working and stays yours — we block nothing. You then do the security updates, backups and small fixes yourself, or order them from us one by one, without an aftercare agreement.

Questions about aftercare

Do I have to buy aftercare?

No. The website is yours whether or not you decide on aftercare.

Is hosting included in the aftercare price?

It depends on the plan — in the “Basic” plan hosting is paid separately, in the higher plans it is included. The details are given with each plan above.

What if I cancel aftercare after a while?

The website stays with you in the state it is in — we do not delete or block anything when the agreement ends.

Contact

Let’s talk about your project

Book a 15-minute call — you pick the time, we call you.

Book a 15-minute call

Prefer to write? We reply within 1 working day.

kontakt@initace.pl

Mon–Fri 9:00–19:00

Gdańsk · We work remotely across Europe.

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